Image Technologies (ITEC)

Our Mission Our mission at ITEC is to provide our clients with intuitive, robust, and integrated e-Document and e-Process software solutions that go beyond their expectations. We are committed to understanding our client›s business needs and addressing them to achieve the best results. On the e-Document front, ITEC recognizes clients› needs for Electronic Document Management (EDM) and for Intelligent document composition and delivery in what is known as Customer Communications Management (CCM). Therefore, it provides clients with EDM and CCM solutions, which are seamlessly integrated into clients' business environments. On the e-Process front, ITEC recognizes emerging clients' needs for automating and streamlining the flow of business processes and provides its clients with human-centric, Business Process Management (BPM) solutions integrated with Robotic Process Automation (RPA), thus transforming the business environment into efficient and transparent digital operations. Our Vision Image Technologies, ITEC, aims at taking the software applications for e-Document and e-Process in the Arab Region to new levels of excellence and innovation to enable organizations in the government and private sectors to streamline their operations and achieve higher levels of utilization and security on their document and business knowledge assets. We aspire through our international reach to stay abreast of the latest e-Document and e-Process technology trends and bring the desired and relevant benefits to our clients in the Arab region, through a wide spectrum of localized vertical applications.

Our Core values Field Dedication & Commitment: ITEC is fully invested in its scope of work, focusing on providing the latest in EDM, BPM, and CCM solutions. We regard every project we take on, as a challenge we must deliver upon, to add one more link in the chain of our successful project deliveries. Deliver benefits from our experience: With over 30 years of experience in the field, ITEC has become a lighthouse of continual development in an ever-changing industry. Relying upon this experience acumen, we take pride in delivering benefits to our clients by enhancing how they do their business. A Satisfied Client Base: Our rich base of high-profile clients in the Arab region is a testament to the distinctive quality of our services. ITEC has an everlasting commitment to keeping its client base satisfied through relentless post-sales services and the ongoing assessment of end-user satisfaction levels.

What sets us Apart is Our long-standing and rich experience, which is entirely dedicated to e-Document and e-Process solutions empower us with exceptional talent and technical expertise to deeply understand our clients’ needs. We regard and maintain our relationship with our clients not as a mere client-vendor relationship but as a genuine client-vendor partnership. Every project is dealt with on an individual basis, thus each client is provided with the services and solutions that best suit their business objectives and environment. We conduct our business with uncompromised honesty and transparency, extending beyond the lifespan of contractual commitment and driven by our commitment to maintaining the reputation we have garnered throughout the years.

ITEC provides businesses with intuitive, robust, and integrated e-document and e-process software solutions that go beyond their expectations. As well at ITEC there are different solutions for each business industry such as :

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1. Docuware for Accounts Payable
2. Docuware for Health Care
3. Docuware for Pharmaceuticals
4. Docuware for Insurance Claims & Underwriting
5. Banking Voucher Capture & Reconciliation (VCR)
6. Banking Auto-Transaction Vouchers (ATV)
7. Electronic Signature Solution
8. Robotic Process Automation (RPA)
9. Intelligent Loan Origination & Processing (iLOP)
10. Intelligent Customer On-Boarding (iCOB)
11. Production document Capture (docuCAP)
12. Correspondence and Case Management (docuTRACK)